Effective Date: 01/01/2025

A privacy policy provides clear and accessible information to users about the data-handling practices of an organization. This fosters trust by ensuring users understand what happens to their personal information.

1. Types of Personal Data Collected

We may collect the following types of personal data from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Details related to your fitness goals, health history, and any other relevant information you voluntarily provide.
• Payment Information: Credit card details, billing information, or payment transaction data via third-party payment processors.
• Technical Information: IP addresses, browser type, and other information collected through cookies and similar tracking technologies.
• Other Information: Any information you provide through forms on our website (e.g., contact forms, scheduling requests).

2. Purpose of Data Collection

We collect personal data for the following purposes:

• To schedule and manage personal training sessions
• To tailor fitness programs based on your health and fitness goals.
• To process payments and issue invoices.
• To communicate with you regarding updates, promotions, and newsletters (only with your consent).
• To improve website functionality and user experience.

3. Third-Party Services

We may use the following third-party services to process your data:

• Payment Processors: Services such as PayPal or Stripe for secure payment processing.
• Analytics Tools: Google Analytics to track website usage and improve our services.
• Plugins: Scheduling tools (e.g. bookwhen) and chatbots to facilitate communication and booking.

These third-party services may have access to your data solely to perform their functions on our behalf and are obligated to keep it secure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies, please view our Cookie Policy for more information.

5. Data Sharing

We do not sell, trade, or rent your personal data. However, we may share your data with third parties for the following purposes:

• To process payments securely.
• To comply with legal obligations or respond to lawful requests.
• To third-party service providers (e.g., analytics or scheduling tools) for legitimate business purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request deletion of your data, please contact us.

7. User Rights

You have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Data Portability: Request a copy of your data in a structured, commonly used format.
• Objection: Opt-out of data processing for specific purposes, such as marketing.

To exercise these rights, please contact us using the details below.

8. Contact Information

alice@brawnysbootcamp.com